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TERMS AND CONDITIONS

1. Introductory Provisions

1.1. These Terms and Conditions (hereinafter "Terms") of Matúš Adamkovič CHARGESTORE, with its registered office in Topoľčany, Identification Number: 53902971, VAT ID: SK1127592807, registered in the Trade Register (hereinafter "Seller"), govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter "Purchase Contract") concluded between the Seller and another natural person (hereinafter "Buyer") via the Seller's online store. The online store is operated by the Seller at the website www.chargestore.sk (hereinafter "Website") via the website interface (hereinafter "Store Interface"). 1.2. These Terms do not apply to cases where a person intending to purchase goods from the Seller is a legal entity or a person acting within their business activity or independent professional practice. 1.3. Provisions deviating from these Terms may be agreed upon in the Purchase Contract. Deviating agreements in the Purchase Contract take precedence over the provisions of these Terms. 1.4. The provisions of these Terms are an integral part of the Purchase Contract. The Purchase Contract and these Terms are drawn up in the Slovak language. 1.5. The Seller may change or supplement the wording of these Terms. This provision does not affect the rights and obligations arising during the effective period of the previous wording of the Terms.

2. Conclusion of the Purchase Contract

2.1. All presentation of goods on the Store Interface is for information purposes only, and the Seller is not obliged to conclude a Purchase Contract regarding these goods. 2.2. The Store Interface contains information about the goods, including prices and costs for returning goods that cannot be returned by standard postal service. Prices include VAT and all related fees. Prices remain valid as long as they are displayed on the Store Interface. 2.3. The Store Interface contains information on costs associated with packaging and delivery. The information provided applies exclusively when goods are delivered within the Slovak Republic. 2.4. To order goods, the Buyer fills out the order form. The order form contains information about: 2.4.1. The ordered goods (the Buyer "adds" the goods to the electronic shopping cart); 2.4.2. Methods of payment, delivery requirements; 2.4.3. Information on delivery costs (hereinafter collectively "Order"). 2.5. Before sending the Order, the Buyer may check and change the data entered. The Buyer sends the Order by clicking the "Order with Payment Obligation" button. The Seller will confirm receipt of the Order via email. 2.6. The Seller is entitled to request additional confirmation of the Order (e.g., in writing or by phone). 2.7. The contractual relationship arises upon the delivery of the Order acceptance, sent by the Seller to the Buyer via email. 2.8. The Buyer agrees to the use of remote communication means for concluding the Purchase Contract. The Buyer bears all costs incurred (internet connection, telephone calls) at standard rates.

3. Price and Payment Conditions

3.1. The Buyer may pay the price and delivery costs via:

  • Cash on delivery (not available for orders exceeding 500 €);

  • Bank transfer to the Seller's account No. SK28 0900 0000 0051 8087 3871, maintained by Slovenská sporiteľňa a.s.;

  • PayPal to the address: chargestore.sk@gmail.com;

  • Stripe card payment system. 3.2. Together with the purchase price, the Buyer is obliged to pay the agreed costs of packaging and delivery. 3.3. The Seller does not require an advance payment, without prejudice to Art. 3.6 regarding pre-payment requirements. 3.4. For cash/COD payments, the price is payable upon receipt. For cashless payments, the price is payable within 14 days of the Purchase Contract conclusion. 3.5. For cashless payments, the Buyer must state the variable symbol. The obligation to pay is fulfilled when the amount is credited to the Seller's account. 3.6. The Seller may require full payment prior to shipment, especially if the Order is not additionally confirmed. 3.7. Discounts cannot be combined. 3.8. The Seller will issue a tax document (invoice) after payment and send it electronically. The Seller is a VAT payer. 3.9. The Seller is obliged to issue a receipt under the Act on Sales Records and register the revenue online.

4. Withdrawal from the Purchase Contract

4.1. The Buyer acknowledges that, pursuant to Act No. 108/2024, it is not possible to withdraw from contracts for the supply of goods customized according to the Buyer's wishes, goods subject to rapid spoilage, goods irreversibly mixed with other items, goods in sealed packaging removed for hygienic reasons, or audio/video recordings/software if their original packaging has been breached. 4.2. If the case does not fall under Art. 4.1, the Buyer has the right to withdraw from the contract within 14 days of receipt of goods. Withdrawal must be sent to the Seller within this period, optionally using the provided template, to: podpora@chargestore.sk. 4.3. In case of withdrawal, the contract is cancelled from the beginning. The Buyer must return the goods within 14 days of withdrawal. The Buyer bears the costs of returning the goods. 4.4. The Seller will return funds within 14 days of withdrawal using the same payment method. The Seller is not obliged to return funds before the Buyer returns the goods or proves they have been sent. 4.5. The Seller may unilaterally set off claims for damage to the goods against the Buyer's claim for a refund. 4.6. The Seller may withdraw from the contract until the goods are taken over by the Buyer. 4.7. If a gift is provided with the goods, the donation contract is terminated upon withdrawal from the Purchase Contract, and the Buyer must return the gift.

5. Transport and Delivery

5.1. The Buyer bears the risk and additional costs of special delivery requests. 5.2. The Buyer is obliged to take over the goods at the place of delivery. 5.3. The Buyer is obliged to pay for repeated delivery or costs associated with changes in delivery method requested by the Buyer. 5.4. The Buyer must check the integrity of packaging upon receipt and notify the carrier of any defects immediately. 5.5. "Stock at Supplier" status may result in delivery delays; the Seller is not responsible for sub-contracting issues but must inform the Buyer.

6. Rights from Defective Performance

6.1. Rights are governed by the Civil Code and the Consumer Protection Act. 6.2. The Seller guarantees that the goods are free of defects upon receipt, specifically: 6.2.1. Goods have the agreed properties or those described by the Seller/manufacturer; 6.2.2. Goods are suitable for the purpose stated; 6.2.3. Quality corresponds to the agreed sample/model; 6.2.4. Quantity/measure/weight is correct; 6.2.5. Goods comply with legal requirements. 6.3. These provisions do not apply to defects for which a lower price was negotiated, normal wear and tear, or used goods. 6.4. The Buyer may exercise rights for defects in consumer goods within 24 months of receipt. 6.5. Claims should be submitted to the Seller's place of business.

7. Other Rights and Obligations

7.1. Ownership passes to the Buyer upon full payment. 7.2. The Seller is not bound by any codes of conduct. 7.3. Complaints are handled via podpora@chargestore.sk. 7.4. The competent authority for out-of-court dispute resolution is the Slovak Trade Inspection (Slovenská obchodná inšpekcia). 7.5. The European Consumer Centre in the Slovak Republic (